Orders received before 3pm will be despatched on the same day, hurray!

Choose from:

• Royal Mail Tracked 24
• Royal Mail Tracked 48

Just a reminder that we, and your postie, are all human. While we'll do everything we can to get your order sent out to you on time, we cannot refund or replace items that are delayed.

FREE SHIPPING when you choose to Build Your Own 6 Jar Selection Box, or our Complete Peanut Butter Box, even if you add extras to your order!

For all other orders we charge the following shipping fees:

Tracked 48 £4.95
Tracked 24 £5.95

Our PB are packed into glass jars and all that goodness makes for a quite a weighty parcel, and one that needs careful packaging. We don't make money on this, we are charging less than it costs us to send your box.

Thank you for your understanding on this one! One day, we hope we can make changes here to reduce this cost all round.

While our delivery services are generally fab, occasionally things may go awry - we're really sorry if this has happened to you!

If you want to see where your order is on its journey, please use the aftercare link provided in your order confirmation email. Tracking options and ways to contact Royal Mail can be found here.

Any issues can be flagged directly on the aftercare link too. We'll be notified as soon as you record an issue and we'll be in touch to get things back on track.

Our PB can go anywhere Royal Mail can go! This includes England, Wales, Scotland and Northern Ireland, including Highlands and Islands.

If you're in Highlands & Islands, just note our parcels will take an extra day or so to get to you.

In the event of adverse weather or other events outside our control, services may be delayed - delivery drivers aren't miracle workers, we don't ask them to take on tornadoes or floods to deliver peanut butter.

While we'd love to deliver beyond the border, we're not quite ready to just yet. If you're unsure, please feel free to get in touch or email hello@butterbike.co.uk.

Yes, please do! This really helps your postie know where to find you, or where to leave your parcel if you're not going to home.

Please do this directly into the courier tracking when you receive your despatch and delivery notifications.

If you enter these at checkout, we may misinterpret these as a gift note and include them on a card instead!

We ship orders in plain cardboard boxes with fragile tape - no branded boxes to ruin a surprise, don't worry.

If you'd like to include a gift note, please include this when prompted at checkout during the Cart phase. Please note, if you use Apple/Android/Shop Pay you may skip this step.